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Frequently Asked Questions
How can I register my license key?
To register your license:
Launch Renamer 7
Enter your license key and click Save
Why should I upgrade to Renamer 7?
Rewritten from the ground up, Renamer is ready for the future
New modern interface that fits the native macOS aesthetics
Renamer goes faster thanks to speed improvements to the rename engine
All these improvements make the
Note: upgrading requires a valid Renamer 4 license.
Is there an upgrade discount?
Yes! You can for a discount if you own a license for Renamer 6.
Is there a difference between the Mac App Store and direct download versions?
The two versions offer the same features. The only difference is that the Mac App Store version will ask for permission to rename files due to macOS security requirements.
What ID3 audio file tags does Renamer support?
Renamer can insert the following ID3 tags into filenames: artist, album
name, track title, album year, track number and track count (that is,
the number of tracks).
Does Renamer support Apple Lossless (.m4a files) audio tags?
Yes. Renamer can insert these Apple Lossless (m4a) audio tags into
filenames: artist, album name, track title, album year, track number
and track count (that is, the number of tracks).
Why are my iTunes music tags not seen by Renamer?
If you change a song's attribute in iTunes, the values may have been stored in iTunes' database but not the file itself. You can fix this by Ctrl-clicking on the song in iTunes and choosing Convert ID3 Tags....
What EXIF image/photo tags does Renamer support?
Renamer can insert the following EXIF tags into filenames: dimensions
(width and height), date/time original, date/time digitized, GPS
coordinates (longitude and latitude), altitude, camera make and camera
What is difference between the EXIF original and digitized date/time stamps?
The EXIF Digitized date records when the photo was digitized. For digital cameras this will always be the same as the Original date because the camera immediately saves (digitizes) the photo. For photos that were taken with analog cameras and later scanned, the Digitized date will record the date when the photo was scanned.
What image metadata does Renamer support?
Renamer can insert the image dimensions (width and height) and DPI resolution. For photos Renamer can also insert EXIF tags including the date and time, GPS coordinates and camera information.
Can Renamer match and replace text with wildcards?
Yes, Renamer can match text with regular expressions.
You need further help with Renamer? You have questions, feedback, wishes or complaints? Or you just want to say "hello"? We love to hear from you! Please fill in the form below to get in touch with us, and we'll respond as soon as we can.